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TERMS & CONDITIONS

Terms & Conditions 

Preface
For an user of the website (possessed by Satchwells) you admit that any use of the website by you including any trades you make is subject to the terms and conditions listed below and contains any other significant sections for example Returns and Privacy Policy. Also read our Privacy Statement section regarding your own personal info.
We hold the right to alter these terms and conditions at any given moment. Any such changes will take effect from when they’re posted in the web site and it is your duty to read the conditions and conditions on each and every occasion that you simply use this site. Your continued use of the site shall signify your acceptance to be bound by the terms and conditions.

1.Inroduction

1.1 All orders placed on this particular site or through Satchwells will be subject to endorsement in accordance with these terms and conditions.
Following this, we’ll send to you an ‘Acknowledgement of Purchase’ e-mail detailing the products that you have bought.
1.3 We don’t provide direct access to the details of your own purchase on this particular site. You’re thus advised to print out the ‘Acknowledgement of Purchase’ e-mail for your own records. If you want to get specific details of your own previous purchases please Contact Us.

 

2. Delivery

2.1 We now deliver products to anywhere internationally where FedEx provides a regular delivery service.
2.2 Delivery fees and estimated timescales are specified whenever you place an order. We make every attempt to deliver goods within the timescales, however delays are sometimes inevitable due to unforeseen factors. Satchwells shall be under no liability for virtually any delay or failure to deliver the merchandise within estimated timescales.
2.3 Risk of loss and damage of products passes to you on the date once the products are delivered.

2.5 The delivery address is offered by you when placing the order. Goods will probably be deemed to get been delivered successfully, once the 5 working days are elapsed and returns can solely be made under the return policy conditions.

2.6 You are counseled to supply in your purchase order to us a delivery address not reachable by third parties. For the avoidance of uncertainties, when delivered at your own delivery address or accumulated at the group address indicated by our delivering agent, not when delivered to you personally, and as the case might be goods are deemed to be delivered.

 

3. Order Acceptance / Payment
3.1 In considering your application we’ll confirm your ID with an ID verification agency. It’s vital that you simply give us accurate information. We’ll monitor your details with fraud prevention and protection agencies*.
Please call us if you desire to get details of these credit reference and fraud prevention and protection agencies from whom we get and to whom we pass info about you. You have a legal right to such details.
You got a right to get a duplicate of the information we hold about you whenever you apply to us in writing. A fee will probably be payable.
*
3.2 Once we receive your order, Satchwells checks your credit / debit card details and stock availability and then takes payment from the card. Goods are subject to availability. In case that we’re not able to furnish the goods, we’ll advise you of this as as soon as possible. A complete refund will probably be given where you’ve already paid for the goods.
3.3 The price which you pay could be the price displayed on this particular site in the time we receive your order. Whilst we make every attempt to make certain that all prices on our site are correct, errors sometimes do happen. We’ll allow you to know of this as as soon as possible, if this kind of error within the cost of the goods you’ve ordered is found. You’ll be given the choice of reconfirming the order in the right price or cancelling it. If we all are not able to contact you we will treat the purchase as cancelled. Should you cancel and you’ve already paid for the goods, you’ll get a full refund.

3.8 You agree that in any event Satchwells shall not have any obligation to you for any loss, damage, outlays, expenses or alternative claims that you’ll incur.

 

4. Returns and Substitutions

4.1 Because all goods are made custom to order we cannot accept returns unless goods are not as described. Please contact us to discuss this further, as management has the capability to waive these constraints on a case by case basis.
4.2 Returns of orders will probably be verified only where you’ve returned the thing in its original condition, unworn and collectively with its original packaging and certification where appropriate. 

 

5. Copyright
5.1 You acknowledge and agree that all copyright, trademarks and the rest of the intellectual property rights in all materials and content made available as portion of your own use of the site shall remain at all times vested in us. You’re only allowed to use this stuff if expressly authorised by us or our licensors (as ). appropriate. The content of the site (including without limitation any video, images, text, sound, audiovisual materials and images) may not be duplicated, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in almost any form or by any means, except for the purpose stated below.
5.2 You acknowledge and agree the material and content contained inside this site is made available to you for your own private and noncommercial use and that you might simply download such material and content with the aim of utilizing this site. You further recognize that any other utilization of the material and content of the site is strictly forbidden and also you agree not to (and agree not to help or facilitate any third party to) copy, reproduce, transmit, print, exhibit, distribute, commercially exploit or create derivative works of aforementioned material and content.

 

6. Liability and Indemnity
6.1 Nothing in these terms and conditions excludes or restricts liability for death or personal injury due to neglect, fraudulent misrepresentation, or any further liability that might not otherwise be restricted or excluded under applicable law.

 

7. General
We hold the right to alter these terms and conditions at any given moment. Any such changes will take effect from when they’re posted in the web site and it is your duty to read the terms and conditions on each and every occasion that you simply use this website or purchase through Satchwells. Your continued use of the site shall signify your acceptance to be bound by the terms and conditions.

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